Enterprise Knowledge Optimization™ (EKO) assures that knowledge resources are optimized to support enterprise strategies.

Though each assignment is custom-designed, we typically deploy six interrelated workflows:

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1) Supply Side Inventory

TKA inventories your current knowledge infrastructure, including activities, assets, and actors. Data are collected primarily through knowledge producer interviews, surveys, and internal document reviews.

2) Demand Side Requirements

TKA assesses your organization’s current and future knowledge needs through qualitative user interviews and/or quantitative surveys.

3) Ecosystem Assessment

Using our Strategic Ecosystem Model™, TKA conducts an independent high-level assessment of your competitive ecosystem in order to identify and assess threats, opportunities, uncertainties, and risks, and their likely impact on knowledge requirements.

4) Asset Mapping and Gap Analysis

TKA maps the assets and component data against current and likely future strategic requirements of your enterprise. In this way we identify overlaps and gaps in your current knowledge process and asset mix.

5) Assessment and Evaluation

Using the KVC Scorecard™, Knowledge Services Maturity Model™, and other proprietary metrics, TKA identifies your strengths and weaknesses at the activities, assets, and actors levels.

6) Program and Roadmap

TKA recommends a program of improvements, including a phased roadmap for implementation. TKA can provide tactical implementation coaching and other assistance as needed.

Enterprise Knowledge Optimization™ and other TKA consulting assignments are conducted on your worksite.

Each assignment is custom-quoted and scheduled.  The pricing and timing vary depending on:

(1) the size and complexity of your organization, and

(2) the development stage of your existing knowledge program.

Our pricing is competitive with that of “big name” firms — and clients tell us our quality is typically higher.

Start building value today with TKA

You are awash in data and information...yet not fully capturing the value from your organization's single most valuable resource -- KNOWLEDGE. We understand...and we can help.

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