TKA Consulting | Knowledge Strategies

The US Commerce Department's Baldrige Excellence Framework assesses an organization's Information and Knowledge Management (IKM) initiatives in building value and competitive advantage. TKA Consulting helps you maximize your ROI on enterprise knowledge and intelligence.

Data, information, knowledge, and intelligence, though intangible, are mission-critical production resources for your enterprise — and every bit as important as tangible resources like facilities, equipment, raw materials, labor, and capital. Knowledge resources can and should be managed with the same level of attention, using equally sophisticated tools and metrics, as you use for tangible resources.

How can TKA help you?

Whatever your knowledge role — user (executive client) or producer (leader of a knowledge team) — we can help you.
TKA Consulting designs and executes an intervention to systematically identify and remove knowledge-value gaps using our Knowledge Services Maturity Model™ (shown below), Knowledge Value Chain®, and other field-proven assessment frameworks.
The result: your knowledge services team ascends the value curve from reactive knowledge Hub (Stage 1) toward knowledge Partner (Stage 4) — fully integrated with your senior leadership team and strategies, and prepared to meet and even anticipate their needs.

How do clients of TKA Consulting benefit? Click the use case examples in the right column.>>>